We want to help you get your dog ready for their boarding experience with the least amount of stress on them - and you. Change is a big stressor for dogs, so we should try to minimize it as much as possible. We suggest bringing your dog for a few day visits in our daycare program prior to their boarding. This helps them become familiar with our environment - the sights, the smells, the sounds, our staff and our routines - and leads to a positive experience that ends with seeing you. Plus, picking up your happy dog at the end of their day should give you the confidence to travel stress-free.
What you need to know/to do:
If we do not have your dog’s current vaccinations on file, please contact your veterinarian and have them fax them to us as soon as possible to make sure you are up to date with required shots (Rabies, Distemper, Bordetella, and, we recommend, Canine Influenza). If your dog needs to update any vaccines, we recommend having them administered at least 7 to 10 days before arrival for maximum effectiveness. Please fax information to (301) 710-6146 or email to firstname.lastname@example.org
We can provide in-house food if needed, but we strongly suggest bringing the food your dog eats at home. The less change the better! And, changing a dog’s food can cause stomach irritation and digestive issues. Also, unlike other facilities, we won’t charge an extra fee for properly packaged dry food. Bring the amount your dog will need for their stay in disposable zip-lock bags - separated for each day and labeled “am” for breakfast and “pm” for dinner, with your pet’s name - PLUS 2 or 3 extra days worth in case of travel changes or delays. Any unused food will be returned. Please call or email with your feeding instructions ahead of your arrival.
We do not allow any rawhide products, greenies, or items that may present a risk to your pet while staying with us. Any such items you might bring with you will be stored by the supervisors until you pick up your pet. We also offer a selection of delicious treats in our retail area which you can purchase for your dog during their stay!
We can administer oral or topical medications and supplements for your pet, but we cannot administer injections. Prescription medications must be provided in their original containers along with clear written original vet directions. Medications must be kept separate from foods. Please call or email with medication instructions prior to your arrival.
We provide Chewproof Beds in our Large & XL suites and blankets for our small and medium suites. And we do offer additional bedding such as orthopedic beds for senior dogs.
We do not accept toys. Don’t worry. We’ve got lots here to keep them entertained!
No need for you to bring food or water bowls! We provide freshly cleaned stainless steel water buckets to your pet daily and replace them with a new feeding dish for every meal. If your pet requires a slow feeder or elevated bowls, let us know prior to check-in and we’ll take care of it.
Careful preparation helps ensure a great stay for your pet, stress-free travel for you and a great reunion at the end of it all! We look forward to seeing you and your dog soon!